Terms of Service

Welcome to Ait Benhaddou Travel. By using our website and services, you agree to the following Terms of Service. Please read them carefully.

1. About Us

Ait Benhaddou Travel is a travel service provider based in Marrakech, Morocco, offering tours, excursions, and travel-related services.

2. Use of Our Website

By using this website, you agree to:

  • Use the site only for lawful purposes

  • Provide accurate information when filling out booking or contact forms

  • Not use the website in a way that may damage or disrupt the service

We may update or change website content at any time without notice.

3. Booking Requests

  • Submitting a booking form on our website is considered a request, not a confirmed reservation.

  • Bookings are confirmed only after direct communication and agreement via email or WhatsApp.

  • Tour availability depends on dates, capacity, and conditions at the time of confirmation.

4. Payments

  • We do not process online payments on this website.

  • Payment methods, timing, and conditions are agreed upon directly during communication with the client.

  • Prices may vary depending on season, group size, and service details.

5. Cancellations & Changes

  • Any cancellation or change request must be communicated as soon as possible via email or WhatsApp.

  • Refunds or cancellation fees (if any) depend on the service booked and the timing of cancellation.

  • Ait Benhaddou Travel reserves the right to modify itineraries due to weather, safety, or unforeseen circumstances.

6. Travel Responsibility

Clients are responsible for:

  • Having valid travel documents (passport, visa, etc.)

  • Personal travel insurance (recommended)

  • Respecting local laws, culture, and guides’ instructions during tours

We are not responsible for delays, losses, or issues caused by third parties (transport providers, hotels, etc.).

7. Limitation of Liability

Ait Benhaddou Travel will not be held liable for:

  • Injuries, accidents, or losses during activities beyond our direct control

  • Force majeure events such as natural disasters, strikes, government restrictions, or transport disruptions

Participation in tours and activities is at your own risk.

8. Website Information

We try to keep all information accurate, but we do not guarantee that:

  • All descriptions are error-free

  • Prices or availability will remain unchanged

Content may be updated at any time.

9. Privacy

Your personal information is handled according to our Privacy Policy.

10. Governing Law

These Terms are governed by the laws of Morocco. Any disputes will fall under Moroccan jurisdiction.

11. Contact

For questions regarding these Terms, contact:

Ait Benhaddou Travel
đź“Ť Marrakech, Morocco
📧 Email: contact@aitbenhaddoutravel.com